We offer guaranteed delivery on certain fast delivery speeds and select products. When guaranteed delivery is available on an order, it will be clearly marked on the checkout page with an associated delivery date and fee (if applicable).
If we provide a guaranteed delivery date and a delivery attempt is not made by this date, we will provide a refund of any delivery fees associated with that order.
If we are unable to complete your delivery after receipt of goods from the vendor, failure to make an attempt and after 5 days, we will provide a refund of any delivery fees associated with that order.